Cookie policy

Effective date: 20/12/2024

Introduction This Cookie Policy explains how URemovals Ltd ("Company", "URemovals", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://uremovals.com ("Website"). It details the types of cookies used, their purposes, and your rights to control their use.


What are cookies? Cookies are small data files placed on your computer or mobile device when you visit a website. They help website owners improve functionality, track user activity, and collect information. There are two types of cookies:

  • First-party cookies: These are set by the website owner (in this case, URemovals) and are necessary for the site’s functionality.
  • Third-party cookies: These are set by parties other than the website owner and are used for purposes such as advertising and analytics. They track your activity across different sites.

Targeted Advertising: Third parties may use cookies on our Websites to serve you targeted ads based on your online activity. This does not enable them to directly identify you unless you voluntarily provide personal information.

Do we use Flash cookies or Local Shared Objects? No, we do not use Flash cookies (also known as Local Shared Objects) for fraud prevention or site operations. You can manage these through your Flash player settings if needed.

How can I control cookies? You have the right to choose whether to accept or reject cookies. Our Cookie Consent Manager allows you to set your preferences. Essential cookies cannot be rejected as they are required for site functionality. You can also manage cookies through your web browser settings. Most advertising networks offer opt-out options for targeted ads:


How can I control cookies?

You can choose whether to accept or reject cookies. Use the Cookie Consent Manager on our website to set your preferences. Essential cookies cannot be rejected as they are necessary for site functionality. You can also manage cookies through your web browser settings. Most advertising networks allow you to opt out of targeted ads.

For more information, visit:

User Instructions for Consent Withdrawal:

Users have the right to withdraw their consent at any time. You can manage your cookie preferences via the Cookie Consent Manager on our website or by adjusting your browser settings. Here’s how you can do it:

Via the Cookie Consent Manager:

  • Navigate to the Cookie Consent Manager directly on our website.
  • Here, you can view and modify your cookie preferences at any time. Simply use the switch next to the cookie categories you wish to disable.
  • Click “Save” to apply the changes.

Via Browser Settings:

For Google Chrome:

  • Click on the three-dot menu in the top right corner of your browser window.
  • Go to “Settings” > “Privacy and security” > “Cookies and other site data”.
  • Here, you can manage cookies by clearing them or disabling third-party cookies.

For Mozilla Firefox:

  • Click on the three-line menu in the top right corner.
  • Go to “Options” > “Privacy & Security”.
  • In the “Cookies and Site Data” section, you can manage cookie settings or clear cookies.

For Microsoft Edge:

  • Click on the three-dot menu in the top right corner.
  • Go to “Settings” > “Privacy, search, and services” > “Cookies and site permissions”.
  • Adjust cookie settings as needed.

For Safari:

  • Click on the gear icon or “Safari” in the top left corner.
  • Go to “Preferences” > “Privacy”.
  • Here, you can manage cookies by blocking all cookies or clearing existing ones.

Step-by-Step Guide:

  • To manage cookies, follow these steps:
  1. Open your browser settings.
  2. Navigate to the “Privacy and security” section.
  3. Look for the option related to “Cookies” or “Site data”.
  4. From there, you can either delete cookies individually or disable all cookies if preferred.
  5. Remember to save your changes.

Direct Link to Settings Page:

  • For a more streamlined experience, you can directly visit the settings page where you can manage cookies:
  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacy
  • Microsoft Edge: edge://settings/privacy
  • Safari: safari://settings/privacy

By following these instructions, you can easily manage your cookie preferences and maintain control over your personal data.


Types of cookies and their purposes:

Essential cookies
Cookie Description Duration
uremovals_cookie_consent Used to store the user's cookie consent preferences. 1 year 1 month 1 day
uremovals_session Used to identify the user's browsing session. 2 hours
XSRF-TOKEN Used to secure both the user and our website against cross-site request forgery attacks. 2 hours
__stripe_sid Used by Stripe to assess transaction risk and prevent fraud. 2 hours
__stripe_mid Used by Stripe to assess transaction risk and prevent fraud. 2 hours
twk_idm_key Used by Tawk for visitor connection management 2 hours
Analytics cookies
Cookie Description Duration
_ga Main cookie used by Google Analytics, enables a service to distinguish one visitor from another. 2 years 2 months 2 days
_ga_3JLHNGY3MM Used by Google Analytics to persist session state. 2 years 2 months 2 days
_gid Used by Google Analytics to identify the user. 1 day
_gat Used by Google Analytics to throttle the request rate. 1 minute
_clck Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. 1 month 2 days
Optional cookies
Cookie Description Duration
TawkConnectionTime Used by Tawk manages visitor connection 2 hours

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

For more information about Google Analytics and how it collects and processes data, visit Google's Privacy & Terms and Safeguarding your data

Privacy Statement for the Service Tawk.to If the chat function of our website is activated, additional personal data will be processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information) data about your inquiry or contact information like Name and e-mail address. Purpose of processing: analysis of user behavior, Supporting website visitors with technical or content-related questions and content optimization. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: to the data processor tawk.to inc., 187 East Warm Springs Rd, SB298 Las Vegas, NV 89119, USA. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the USA on the basis of Art. 45 GDPR in conjunction with the European Commission's adequacy decision C(2023) 4745, since the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF).

For more information about how Stripe collects and uses your data, visit the Stripe Cookie Policy

How often will you update this Cookie Policy?

We may update this policy periodically. Please revisit it regularly to stay informed about our use of cookies and related technologies. If you have questions about our use of cookies or other technologies, please email us at info@uremovals.co.uk.

Compliance with GDPR:

  • Legal Basis: We use cookies based on the legal basis of consent or legitimate interest under Article 6(1) GDPR, depending on the type of cookie. For essential cookies, we rely on a legitimate interest as they are necessary for the basic functionality of the website. For analytical and optional cookies, we obtain your explicit consent to use them.
  • Right to Withdraw Consent: Users have the right to withdraw their consent at any time. This can be done through the Cookie Consent Manager on our website or by adjusting their browser settings. We encourage you to review and update your preferences regularly.
  • User Control: You can manage your cookie preferences by accessing the Cookie Consent Manager directly on our website or through your browser settings. Essential cookies cannot be rejected as they are required for the basic functioning of the site, but you can control the use of other cookies. Detailed instructions on managing cookie settings are available on the Cookie Policy page.
  • Third-Party Cookies: We use third-party cookies to enhance the functionality and analyze usage patterns on our website. These cookies are set by external parties and include services like Google Analytics and Microsoft Clarity. We clearly identify these third parties and link to their privacy policies to explain how they collect and use data.
  • Notification of Updates: We may update this Cookie Policy periodically to reflect changes in cookie usage or legal requirements. Users will be notified of any changes through email notifications, pop-up messages, or updates posted on our website. We encourage you to revisit the Cookie Policy regularly to stay informed about any updates.