How URemovals vets every man and van

Effective date: 25/06/2026

URemovals is a booking platform where local man and van services set their own prices and take bookings directly. Before any driver can do that, they have to clear a set of checks. This page explains what those checks are, what you can see about a driver before you book, and what happens if a job does not go to plan. If you want to start a move first, you can do that on the man and van page.

How does URemovals vet a man and van before they can take bookings?

URemovals checks every man and van before their first booking. That covers identity verification through Stripe, the level they carry, the equipment and van they work with, and the standards expected to join. Once active, each driver builds a public record of ratings, completed jobs and reviews that you can read before you choose them.

Identity verification

URemovals runs identity checks through Stripe Identity. A driver who has passed that check carries an ID Verified badge on their profile, so you can see it has been done rather than take it on trust. Identity verification ties a real, confirmed person to the booking before they ever arrive at your address.

Every driver is on record with HMRC, not anonymous

URemovals is a digital platform under HMRC's Reporting Rules for Digital Platforms. As a platform, URemovals has to collect and verify a tax identifier for every driver and report their earnings to HMRC. A limited company gives its company registration number, which anyone can check on Companies House. A sole trader provides the necessary information to verify their identity, which URemovals securely stores for HMRC reporting purposes and never displays on the site. In all cases, the driver handling your move is registered with the tax authorities, rather than being an anonymous individual who could vanish after the job.

Insurance you can see before you book

URemovals shows the insurance level on every quote, so you know what cover is in place before you confirm. There are three levels. The cover a driver carries sits next to their price in the quote list.

Level	Goods in Transit	Public Liability	Best suited to
Bronze	Not included	Not included	Lower-value items where you accept the goods are not covered in transit
Silver	Included	Not included	Standard household moves where you want your belongings covered while in the van
Gold	Included	Included	Higher-value moves that need the most cover

What a man and van needs to join

URemovals does not let anyone take bookings by default. To get on the platform, a driver has to meet a baseline:

Real experience doing man and van and removals work, not a first day on the job
Insurance in place
A clean van in good condition, suitable for the work

A track record you can check

Verification gets a driver onto the platform. Their record is what tells you how they actually work. Every active profile shows the things that are hard to fake:

An average rating from real customers
The number of completed bookings they have done
How long they have been on URemovals
Written reviews tied to real jobs, including the critical ones

URemovals does not hide the less than perfect reviews. A driver who is late or careless will have it in writing on their profile, and that is the point. You are choosing from a record, not a promise.

What happens if a driver cannot make it

Things occasionally go wrong on the day. A van breaks down, a driver falls ill. If the driver you booked cannot attend, URemovals looks for a replacement of the same standard. If no replacement can be found, your initial payment is refunded in full. The same applies if a confirmed driver does not show. The standard does not drop because of a last-minute change.

Why URemovals does it this way

Trust is easy to claim and harder to show. URemovals would rather show it. Identity verified through a third party, insurance level visible on the quote, a baseline to join, and a public record on every profile. These are checks you can see, not adjectives you have to believe. That is the whole idea behind booking a man and van here instead of picking a stranger off a list or being randomly assigned someone for your move.