Kokobase international trading LTD

Kind person, professional, patient and dedicated to his work. Everything went according to plan.

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I tried to contact him yesterday to confirm his arrival. It took 3 attempts before he picked up. He then said he had no record for the order, then said he had found it. The time booked was between 8.00 and 9.00 am. I rang 3 times this morning to check he was on his way. At 8.45 he said he was 20 minutes away By 9.10 I rang again and he said he was 10 minutes away. He then rang back to say he couldn't find our address so my husband spoke to him to try and find out where he was and gave further further directions. He did not arrive until 9.40. My husband helped him to load our possessions. My husband took our car so the driver could follow him to our new address but then he had to stop to get petrol. Very unprofessional service.

Unfortunately arrival was two hours after the arranged time and without me making contact I would have heard nothing. However, we had accumulated everything outside and ready to load. When he did arrive, he worked well and whole job only two hours, no stairs were involved after all and the two hours he was late were made up!

Good lads very pleasant 👍 Thank you

Feedback text was left empty by customer

Feedback text was left empty by customer

Absolutely outstanding service, professional and highly respected team

Well helpful driver and good communication!

They were brilliant! A great help. Thank you!

Mr. Wong and his colleague were a great help, professional and efficient. I will give both 5-star Rating

Very friendly driver.

Absolutely fantastic experience with a very polite and helpful young man

Great service! Really friendly and got everything sorted super fast. I didn't really know what I was doing with getting everything into storage but they were super helpful the whole way!

Person was very couteous and professional

Absolutely fantastic! Really impressed with the service 😁

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